| 1. What
kind of aircraft will I fly in?
On all tours, you’ll fly in the quintessential Alaska bush plane, the legendary Dehavilland Beaver (DHC-2). All DeHavilland Beavers & Otters were built in the late 40’s to early 60’s in Toronto, Canada.
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| 2.
How many passengers can fly on a tour? Our aircraft seats up to 6 passengers on any Alaska flightseeing tour with each passenger having a window seat. You can also reserve our aircraft just for your party. Please email or call for rates.
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| 3.
What makes a SeaWind Aviation tour different from
the tours offered on our cruise ship or by the larger flightseeing operators? There are a number of important differences that sets us apart:
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| 4. How is
transportation arranged to your dock? We personally pick you up in our van on the dock in front of the Ketchikan Visitor Center where your ship moors and drive you directly to our dock – a 3-5 minute drive. Your van ride is complimentary and not part of your tour price.
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| 5. What is your
pilot’s experience? Born and raised in Ketchikan, Steve Kamm starting flying commercially here in Ketchikan in 1988 and has logged over 17,000 hours. His 20 years of flight experience includes charters and scheduled service all over Southeast Alaska and parts of Canada, hunting trips, lake trips, Misty Fjords tours & bear tours. Aircraft flown includes Cessna C-185, C-206, DeHavilland Beavers, Otters and twin Otters. Steve still shares a passion for flying in this area and living in Ketchikan. |
| 6. Are
group and children’s discounts available?Yes, group and
children's discounts are available. Please call.
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| 7. What is
required to reserve a flight? After completing our online reservation request form, we will contact you to arrange a payment. A deposit of 50% is required at the time of booking, and full payment is required on reservations made within 30 days of your trip.
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| 8. What is
your cancellation policy? We require 14 day cancellation
notice. Cancellations with 14 days prior notice are fully refundable less a
$25.00 per person processing fee. Cancellation fees are waived for flights that
are delayed or cancelled due to cruise ship delays or bad weather. Cancellations
made less than 14 days prior to your flight and no-shows are non-refundable.
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| 9. Do you
accommodate larger people? Yes we do. The Dehavilland Beaver is quite comfortable and roomy. There may be an additional fee added if your weight exceeds 325lbs, but you will not have to pay an additional fare. Please call us and will discuss.
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| 10. Can I speak
with the pilot during my Alaska flightseeing tour? Yes, our noise reduction and voice-activated headsets allow you to speak with the pilot and fellow guests during the flight.
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| 11. Are flights available for
handicapped passengers? Yes, but please keep in mind that every situation is different and the safety of our passengers is the most important thing. If you or a member of your party is handicapped or has special needs, please email or call us so we can get more information to determine if it is safe to take the passenger. We do strive to make it possible for everyone to enjoy our flightseeing tours and we can often help carry passengers into the aircraft, but we need to obtain information first to determine of it is safe. |
All tours include pick-up and drop-off at the Ketchikan Visitors Information Center (the building behind our courtesy van) in front of our "Liquid Sunshine Gauge" located on the cruise ship dock.